Unless otherwise agreed, the delivery is carried out from the storage facility of Radhika Malhotra, The State Divine, Boxhagener Strasse 111, 10245 Berlin to the address you have announced.
Deliveries within Germany
Within Germany the dispatch of your order is carried out by DHL. Deliveries to PO Box addresses are not possible.
The delivery time within Germany is 3-5 days, unless it is indicated differently at the offer.
For the delivery within Germany we charge the fixed amount of € 5,50 per order. As of an order value of € 65, inclusive value added tax, we dispatch within Germany your order free of delivery and transportation cost. Further taxes or costs do not arise.
In case the ordered products are not in stock, we are entitled to split the delivery to partial deliveries on our own cost, as far as this is acceptable to you.
In case the delivery fails, even though the delivery service tried three times, we can withdraw from the contract. Payments made are immediately refunded to you.
In case the ordered product is not in stock, due to non delivery by our supplier, but without our fault, we are entitled to withdraw from the contract. In this case we will inform you immediately and if applicable suggest you an alternative product. In case no alternative product is available or you do not agree on the delivery of an alternative product, we will refund immediately, if necessary.
Deliveries within EU countries
For the delivery to the EU countries we charge a fixed amount of 15,50 € per order. Further taxes or costs do not arise.
The EU countries are: Belgium (BE), Bulgaria (BG), Denmark (DK), Estonia (EE), Finland (FI), France (FR), Greece (GR), Great Britain (GB), Ireland (IE), Italy (IT), Latvia (LV), Lithuania (LT), Luxembourg (LU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Sweden (SE), Slovakia (SK), Slovenia (SI), Spain (ES), Czech Republic (CZ), Hungary (HU), Cyprus (CY).
For foreign addresses I kindly ask you to recheck at site if deliveries to PO Boxes are possible.
Deliveries to countries abroad and not within the EU
For deliveries to following countries we charge a fixed amount of 15,50 € per order: Faeroe Islands (FO), Monaco (MC), San Marino (SM).
For foreign addresses I kindly ask you to recheck at site if deliveries to PO Boxes are possible.
For deliveries abroad and countries which are not within the EU additional cost in regard to customs, fees and taxes will arise. For further information please consult with your local forwarder, customs and tax authorities.
Deliveries to countries abroad and not within the EU
For deliveries to following countries we charge a fixed amount of 25,50 € per order: Andorra (AD), Liechtenstein (LI), Norway (NO), Switzerland (CH), Vatican (VA).
For foreign addresses I kindly ask you to recheck at site if deliveries to PO Boxes are possible.
For deliveries abroad and countries which are not within the EU additional cost in regard to customs, fees and taxes will arise. For further information please consult with your local forwarder, customs and tax authorities.
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